KEEP YOUR OPERATION MOVING
A clear path
to the next step.
Start with a guide, check the technical reference or tell us what you’re seeing. We’ll have the context to help you move forward.
Platform & devices
Start with setup guidance and the basics of using your fleet workspace.
Read documentationAPI troubleshooting
Check authentication, error responses and integration requirements.
Read documentationWebhook delivery
Review delivery behavior when an event does not arrive as expected.
Read documentationMAKE THE FIRST MESSAGE COUNT
A little context.
A better starting point.
Include the page or feature involved, what you expected and what happened instead.
- Device model and the time of the issue, including your timezone.
- Steps to reproduce it and any visible error message.
- A screenshot with private information removed, if it helps.
Keep passwords, API keys and other credentials out of your message.
Prepare a support enquiry